Oh! Did you have a poor experience with Ourtime? Or did you find someone? I mean Your One, which is why you want to cancel your membership and get a refund for the leftover days. Ahm ahm, if that’s true then congratulations! If not then don’t bother, it happens; life happened to us and so we have to go through all the dramas. Quite Philosophical, never mind.
People Media, P.O. Box 12627, Dallas, Texas 75225, runs one of the most popular dating websites, ‘OurTime.com.’ You’ll also find profiles from SeniorPeopleMeet.com and SeniorsMeet.org on this dating site. This great aspect of this internet service ensures that you will never be without the most suitable mates.
So, as you are here it is clear you want to get a refund from the Ourtime dating app. If you don’t mind telling me then do tell me what happened with you, in the comments, due to which you have to take this step.
In this article, you’ll find the answer to How to get a refund from Ourtime? Will you get a refund? What are the steps for the same?
How to get a refund from Ourtime?
After making a purchase on the site or app, you have 14 days to decide if you want to keep your membership. To get a refund, feel free to Contact Customer service, who will walk you through the steps. If you do not wish to use the site after your current subscription expires, simply cancel the auto-renewal in the ‘My account settings’ area to avoid being charged again.
Can Ourtime provide you with a refund?
In general, all transactions are final and non-refundable, and there are no returns or credits for periods that have been partially utilised unless the laws in your country allow for refunds.
What are the steps for asking for a refund from Ourtime?
- In the upper-right corner, click Settings.
- In the menu, choose My Account.
- Select View Account Status from the drop-down menu.
- More options are available Changes in Account Status
- Select Refund from the drop-down menu.
Is it possible to change the duration of my subscription?
You have a total of 14 days to contact us if you want to change the duration of your subscription. To do so, please contact our Customer Service department, who will walk you through the steps. You need to know that refunds are only granted for first-time memberships and upgrades, and the refund amount is computed pro-rata. Renewals, Boosts, and Incognito purchases will not be refunded.
How to get in touch with Ourtime?
Click “Manage my subscription” under the “My subscription” section once you’ve arrived on the page. Follow all steps of the cancelling process, making sure to choose “Continue” when prompted. You can also call us from 9 a.m. to 5 p.m., Monday to Friday, on 020 3868 2907.
How to delete your Ourtime account?
To delete your account at any moment, follow these steps:
- In the upper-right corner, click Settings.
- After you’ve found Account Status, click the View Account Status link.
- Select More Account Status Changes from the drop-down menu.
- Remove Automatic Renewal by clicking the corresponding button.
The bottom line
Following a transaction on the site or app, Ourtime provides a cooling-off period. Purchases of new subscriptions and upgrades are eligible for a refund. Renewals, Boosts, and Incognito transactions will not be refunded. Please remember to deactivate the auto-renewal in the ‘My account settings’ section if you do not wish to continue using the site beyond this term.
The processes outlined above for refund must be completed through the official website. If you attempt other options, you might have a hard time coming to an agreement on important aspects. On the other hand, taking action quickly in this area reveals the best aspects of your knowledge while also providing more rewards.
Never approach this practice with scepticism. Careful movements in the right direction not only bring larger rewards in a more comfortable and timely manner, but they also keep a variety of problems at bay.
I hope this was helpful.