Datinghelpguide logo (1)

How do I retrieve my email?

Match.com is one of the world’s most popular online dating sites. For a variety of reasons, you may lose access to your Match.com account. Forgetting the account password and forgetting the email address and password used to sign up for the account are the most common. Under the worst scenario, hackers get access to your account. In this situation, contact Match customer service right once and request that your account information be changed.

Have you forgotten your password? Or is it that you don’t remember your email id too? Let’s be honest, sometimes we all forget it. It’s especially aggravating if you’ve forgotten your Match.com password or email you signed up with. You’ve been locked out of your account, and you’re worried you’ll miss out on meeting that special someone. 

In this article, I will help you out with this; continue reading and get back to your match account with ease!

How do I retrieve my email of match.com?

To recover your email address of match.com, follow these steps:

  1. Open your browser and go to Match.com.
  2. The ‘Forgot email’ tab can be found on the login page. Select it by clicking on it.
  3. You’ll be taken to an email recovery page. 
  4. Fill up your username and password for your account. 
  5. In addition, you will be required to provide your birthday and zip code.
  6. After you’ve double-checked the information, click ‘Retrieve Email Address.’
  7. Your account details will be displayed, including your email address. It should be saved in at least two locations.
  8. That’s it!

How to recover/change match.com password?

For doing this you need to follow these steps:

  1. Open your browser and go to Match.com.
  2. To sign in, click the “Sign In” link.
  3. On the next screen, select the ‘Forgot your password?’ option.
  4. A new screen will display; locate and select the box labelled ‘Match account email.’ 
  5. Fill in the email address associated with your Match.com profile.
  6. When you click ‘Send mail,’ an email from Match.com will be sent to your email address.
  7. Log in to your email account and open the Match.com password recovery email. If you don’t see the email in your inbox, try your garbage and spam bins.
  8. To reset your password, go to the ‘Password reset link’ in the email.
  9. You will be directed to the Password Reset Page by clicking on the link.
  10. You’ll be prompted to type your new password in the ‘Enter New Password’ dialogue box. In the ‘Retype new password’ dialogue box, type the password again. Create a password that is both strong and secure, as well as unpredictable.
  11. Your password has been successfully changed.

How to change the email address and password?

If you’re already in, go to “My account settings” to change your password. If you’re having trouble logging in, click ‘lost your password?’ You’ll be OK if you follow the directions. To make your password more difficult to guess, make it longer and include numbers and unusual characters. To update the email address associated with your account, contact Customer Care and provide the new address. They’ll perform their magic and send you an email to confirm your subscription.

The bottom line

If the above steps don’t work, contact Match.com’s customer support and ask for help. You can contact Match.com customer support by phone from 8 a.m. to 5 p.m. CST Monday till Friday. Despite the fact that it can take up to half an hour to reach customer service, it is still the quickest method. Match.com also has an online help desk where you can contact customer service. In 7 hours, your account access issue should be resolved.

If you believe your Match profile has been hacked, you must take action right away. Change your password right away, and log out of Match on all of your devices. If you’re having trouble logging in, create a new account using a new email address. Match.com will deactivate your old account, transfer your credentials and any subscriptions to a new one.

I hope this was helpful.

About the Author

Sasha Aun
Sasha Aun
Hi, I am Sasha, a professional relationship expert, and a blogger. At Datinghelpguide, I write tips to create an attractive dating profile and guides on managing dating profiles on multiple apps.