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How do I report a fraud on Match.com

Match.com may have set up fake accounts for non-paying daters in order to entice them to subscribe. When it was started in 1995, Match.com was the first totally online dating service. For older people or those who are more serious about seeking someone with whom to start a long-term relationship, the site may be a good choice. Despite its flaws, Match remains a popular online dating service. However, before diving in, it’s important to understand how to utilise it and what the behavioural rules and etiquette are.

A lot of Match.com’s features are available for free. You can browse Match.com for free, search for and view matches, create a profile, and send and receive “winks” with a free subscription. These free features are, of course, intended to entice you to purchase a paid subscription. A premium subscription gives you access to instant messenger, allows you to keep track of your contacts, and allows you to attend live events.

A quick question, have you encountered a profile or a person on match who doesn’t feel right? Or let’s say who feels like the profile is a fake profile? So, what should you do about your suspect? In this article, you will get to know all about it; continue reading.

How do I report a fraud on Match.com?

You may contact the moderating team by selecting the three-dot icon in the upper right corner, then “Alert the moderator” when: You are looking at a member’s profile and reading a message. The moderating team does everything possible to detect and remove profiles that violate match.com General Terms and Conditions of Use or Charter of Dedication.

If a member’s behaviour violates the code of conduct, the moderating team will take appropriate action, which could include anything from a warning to permanent removal. By clicking the three-dot icon at the upper right of a member’s profile or conversation window, you can report a suspicious profile or behaviour that violates our General Terms & Conditions of Use. You may also file a complaint with the police if you believe it is necessary.

They will respond to your report as soon as possible. Keep in mind that due to confidentiality, they will not be able to reveal specifics about any steps taken.

What to do if you doubt a profile on match.com?

If you notice anything else that does not appear to be correct, please report it to the moderation team. Simply select ‘Report this person’ from the three dots in the top-right corner of their profile or conversation box. Naturally, all reports are kept private.

Match believes that dating should always be enjoyable. And if it isn’t, we’d want to assist. Report any Match message that makes you feel uneasy or annoyed right immediately. Simply select ‘Report this individual’ from the three dots at the top of the message. Of course, all reports are private; they won’t know the report came from you.

The moderation staff is the core of match.com in keeping Match.com safe and enjoyable for all. They thoroughly examine the site’s content to guarantee that all profiles and images are appropriate and do not violate our Terms and Conditions.

They can also ban someone from Match permanently if they communicate in an unacceptable manner.

What to do if my bank card has been used to make a purchase by someone else?

Please scroll down to the section under “You have never subscribed to our website” if your bank card is used to pay for goods or services that are not related to match.com. If you believe the purchases are related to you, go to the ‘My account settings’ section and examine your payment history. You’ll be able to tell if the payment is related to your own subscription this way. If not, please contact their Customer Care team, who will provide you with additional information.

If you have never registered with our website but your card has been used to make illegal payments, please contact your bank as soon as possible. Please contact your bank and explain the incident to their fraud squad to get a refund. This information is saved in ‘My account settings,’ which can be accessed by hovering your mouse over your username while logged in.

The bottom line

If you notice something wrong with a profile on Match, it’s simple to report it by clicking the ‘Report this account’ link at the bottom of the page and following the instructions. Someone who is serious about seeking love will likely have a thorough and regularly updated profile. After all, why consider someone who is not interested in making an effort for you?  Know your worth!

I hope you find it helpful.

About the Author

Sasha Aun
Sasha Aun
Hi, I am Sasha, a professional relationship expert, and a blogger. At Datinghelpguide, I write tips to create an attractive dating profile and guides on managing dating profiles on multiple apps.