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eHarmony can’t send messages what to do?

eHarmony began as a premium dating site for singles looking for love and marriage in the year 2000. The dating website and app now offer a regular subscription that includes unlimited browsing and matching for free. There is no longer a free trial period or weekend specials available on the site. Instead, it provides members with a substantial membership base and quality-driven matching.

The eHarmony basic membership level gives you unrestricted access to all of the site’s profiles as well as 24/7 customer service. You can see the incoming smiles and messages in your inbox as a free member, and you can respond with smiles or icebreakers. In its 20-year history, the dating site has resulted in innumerable romances and marriages. 

Talking about the messages, if your eHarmony messages aren’t getting through, there are a few things you can do, which we’ll go over in more detail below.

eHarmony can’t send messages, what to do?

There are some limitations to what you can accomplish without a subscription at eHarmony. A personalised message can’t be sent to another user if you’re a free user. Contact a customer service agent if you are a premium user having problems sending messages. Navigate to your profile and check the messages area to see the status of your sent messages.

But if you are a pain member and still your messages are not getting through then you need to contact their customer service. Check my other blog to find their contact details.

You can also contact technical support to send all the details of any troubles you’re having, in addition to calling to speak with a professional. Send an email with the following information to obtain assistance:

  1. The specifics of your problem.
  2. The type of device you were using at the time the problem occurred.
  3. The browser you were using at the time.
  4. The ID of the person with whom you were attempting to communicate.
  5. From what location did you access the site
  6. Any error messages that you may have received.

Do you need to pay to send messages on eHarmony?

Yes, you need to be a premium member of eHarmony to send unlimited messages.

You can explore profiles on eHarmony for as long as you want as a free member. Singles can see profiles, receive match ideas, and obtain a breakdown of their personal compatibility with a free membership.

eHarmony subscribers can send customised messages to other members of the service. As a result, if you’re experiencing trouble communicating with others, please check the status of your messages in your account profile’s messaging section. 

What can free members do to interact on eHarmony?

eHarmony modified its Icebreaker tool, which allows basic and premium users to break the ice, in a recent upgrade. You complete the icebreaker quiz by answering five either/or photo questions and then sending it to your online crush to complete. Without saying anything, this might help couples uncover mutual interests and preferences.

If you want to discover a special bond with a compatible companion, it’s certainly worth investing in a dating service. eHarmony is a dating site for fully competent and successful singles, not for budget dates and flaky chats. The Premium Plus membership is the most popular paid membership plan. On the eHarmony website and dating app, you can see images, send unlimited messages, search by distance, create a complete personality profile, and check who has viewed you.

How to chat on eHarmony?

Click on your match’s profile image to get to their eHarmony profile page. Their main photo will take up most of the page, with a box in the corner containing basic information. Your communication options are located beside the information box. If you wish to send them a message or answer to one they’ve sent you, click the envelope. If you have a premium account, you can view their other photos by clicking the photo.

If you’re attempting to contact someone who has yet to communicate with you, you need to click the Message Status button. You’ll be given six multiple-choice questions; choose five by checking or unchecking the checkboxes next to each one. Click Send Questions when you’re finished.

If you’re attempting to speak with somebody who has already begun the conversation, click on the Message Status button (the bouncing envelope image) to see what she or he has to say. Click on the responses you wish to make or click the textbox and input whatever you want to write. When you’re done writing, tap on Next to send the message reply to your match.

What is a timeout on eHarmony?

If you spend too long on one page, eHarmony provides a time out option that will automatically log you out. This not only keeps you safe, but it also keeps your data safe by requiring you to re-enter your login credentials each time you visit your account. Typing a message or updating information to your “about me” page does not count as an activity because the system is configured to time out after 20 minutes of inactivity.

The bottom line

eharmony is the most trusted dating site in the world. The Subscription page also has information on our membership terms and pricing. eharmony can help you find your match with unlimited matches, increased search options, unrestricted conversation, and more. 

You will also receive a completely individual personality report when you become a Premium User for the first time. This is a highly personalised study of your compatibility test findings, including individually tailored dating advice.

I hope this was helpful.

About the Author

Sasha Aun
Sasha Aun
Hi, I am Sasha, a professional relationship expert, and a blogger. At Datinghelpguide, I write tips to create an attractive dating profile and guides on managing dating profiles on multiple apps.